Despite ongoing efforts to modernize, federal agencies still perform a large volume of manual data entry and paperwork. The result is a systemic slowdown in processes that can lead to longer wait time for retirement applications.
The Office of Personnel Management (OPM) released its monthly report outlining progress against the backlog of new retirement applications and their processing time for July. After two consecutive months of increases, the number of applications in the backlog remained largely unchanged with a 0.48% decrease from June.
EconSys worked with The U.S. Department of Veterans Affairs (VA), Veteran’s Health Administration (VHA) on its Orthotic and Prosthetic Services (OPS) program. The Government Accountability Office (GAO) had recently released reports identifying several issues that OPS needed to address to better meet the needs of the Veteran population it serves. EconSys’ study analyzed the current demand for OPS in the VA workforce and evaluated where gaps might exist, both today and in the future. We also reviewed the program outcomes and the overall cost structure, ultimately providing several recommendations.
The Office of Personnel Management (OPM) is responsible for more than 100,000 retirement applications every year. Their goal is to process each application within 60 days of receiving it, but according to a recent Government Accountability Office (GAO) report, they struggled between 2014 and 2017 in doing so. While persistent, these issues can be addressed based on a series of recommendations made by GAO in their report.
The Office of Personnel Management (OPM) recently released its monthly report summarizing the number of new retirement applications received and processed and the average processing time through June. For the second month, the number of applications received increased and the number processed decreased, resulting in a 7% increase in the backlog.
EconSys assisted the Women's Bureau of the Department of Labor (DOL) in developing new technology to more efficiently create, update, and share key monthly data updates from the Bureau of Labor Statistics (BLS). The widget replaces old methodologies of manually creating chart individually, proving to be a much more effective way to visualize and share labor statistics.
Retirement processing delays can occur for many reasons. Some of these delays can be sourced to HR’s use of inefficient and incomplete retirement software systems and an inability to clearly and rapidly communicate retirement information to employees using the most up-to-date technology.
Retirement information includes a lot of paperwork and frequent communication. Using the latest technology, most of this paperwork can be completed electronically, and will be instantaneously transmitted between HR and the employee.
Processing an employee’s retirement application from the time it is submitted to the Human Resources (HR) office until the employee receives their interim and then full annuity payments can seem to take a long time. The Office of Personnel Management (OPM) usually begins interim payments within four weeks while an employee’s full annuity check may take as long as 90-120 days.
Employee and labor relations processes can be drastically different from one agency to the next. The workflows used and the reporting required will be different depending on the makeup of the HR department, the headcount of the agency, and the collective bargaining agreement with the employees.